BUSINESS SALES MANAGER - FULL TIME POSITION

Place of work

New York city (lower Manhattan)

Hours

§  Full time position – (Monday to Friday)

Team

  • 1 Administrative officer
  • 1 International sales manager (based in Paris)
  • 1 Local business development manager
  • 1 Part time international business development manager
  • 2 to 3 senior travel consultants

Purpose

The role of the Business sales manager is to prospect new customers or attract customers from an existing portfolio
It is also to be accountable for customer satisfaction corporate travel application
KPI & statistics supply
Also accountable for clients and contractual negotiations and contract management.

Principal Accountabilities

  • Selling our online booking tool solution
  • Selling our desk support
  • Organizing the process with the client within the agency
  • Negotiating the contract with the client
  • Preparing the KPI for the clients
  • Managing vendor’s contracts in coordination with the support (travel consultant)
  • Managing the client relationship
  • To implement and manage clients within the agency and with the clients (PA, CFO, travel managers)

SUPERVISOR SENIOR TRAVEL CONSULTANT - FULL TIME POSITION

PLACE OF WORK 
New york city (lower Manhattan)

Hours

  • Full time position – 40 hours a week (monday to friday)
  • Potential extra hours or on the week ends for specific period (fashion week & financial conference)

Team

  • 1 Administrative officer
  • 1 International sales manager (based in Paris)
  • 1 Local business development manager
  • 1 Part time international business development manager
  • 2 to 3 senior travel consultants (including a supervisor)

Purpose

The role of the senior travel consultant is to manage on a day-to-day basis travel request

Negotiate and apply contract with vendors

It is also to be accountable for customer satisfaction corporate travel application

KPI & statistics supply

Also accountable for suppliers and contractual negotiations and contracts management.

Principal Accountabilities

  • Providing an helpdesk basic support for our online booking tool
  • To negotiate with vendors adhoc deals(mainly airlines, hotels & vendors)
  • To negotiate with vendors year agreement (mainly airlines, car rental & hotels)
  • Managing the client relationship
  • To implement and manage contracts with all third party suppliers;
  • Managing GDS contracts
  • To manage on day to day basis the travel requests from our local or global accounts
  • Obtaining new accounts from existing ones (entitled to commissions)
  • Supporting outside hours desk from Paris office

Pre-requisites

Experience

  • Extensive experience in corporate travel (TMC, Corporate OTA or Corporate agency, supplier negotiation process and complex supply chain management, with a proven track record of managing high value contracts (7 years minimum)
  • Strong relationship with vendors in order to negociate (air, hotel, car rental)
  • Managing ARC administration and ticketing prodedures (refund-payment-consolidation)
  • Being eligible for ARC ability

Training background

  • Sabre knowledge (booking & net fare ticketing, administrative related)
  • Customer management

Knowledge

  • Expertise in corporate travel
  • Team management skills
  • Strong administration skills

Skills

  • Fluency in English and French & other languages is an asset
  • Good verbal, written and interpersonal communication skills, particularly in English
  • Strong organisational and multi tasking skills
  • And analytical skills
  • Good negotiation and supplier skills
  • Good sense of customer management
  • Office tools (PowerPoint, Word)

Salary

  • 70-90K$ /year according to experience
  • Commission on performance & business generated
  • Medical, Vision, Dental, Life, FSA,
  • Vacation and Personal/Sick Days