Thanks to Biometrics CBT can screen 10 passengers per minute
Biometrics technology can play a key role in helping to enhance the passenger experience by facilitating simple, hassle-free processing, while also strengthening security. In the past few years, airports and airlines, government agencies and technology vendors have been investing more and more in the technology.
In November last year, Miami International Airport opened its newly renovated Concourse E federal inspection facility for international arrivals. The new facility has allowed the airport to screen as many as 10 passengers per minute.
Miami International is one such airport that already has a strong track record of using biometrics. In November last year, the airport opened its newly renovated Concourse E federal inspection facility for international arrivals. The facility is the first in the US completely dedicated to providing expedited passport screening via facial recognition and is already showing positive results.
Maurice Jenkins, Director Information Systems and Telecommunications, Miami International Airport, explains: “Since launching the facial recognition pilot programme in November, the Concourse E facility has been screening as many as 10 passengers per minute. We have incrementally added flights since the programme began, and are now processing daily flights by six different airlines.”
The facility uses a new technology solution, developed by U.S. Customs and Border Protection (CBP), which verifies the traveller’s identity by matching a traveller to the document they are presenting. In addition to providing the latest in expedited passport screening technology, the new facility also reduces the walking distance for Concourse E and F passengers who previously only had access to the Concourse D passport hall – decongesting the arrivals area in the process as well.
According to SITA, 63% of airports and 43% of airlines plan biometric ID management investment by 2020 and for those who are just taking their first steps into exploring the technology, Jenkins advises that “encouraging a strong collaboration with stakeholders in the airport ecosystem” is essential. He adds: “Also, effectively plan and design POCs (proof of concepts) to best measure effectiveness and manage costs.”